Part 1
Part 1
You will hear a telephone conversation between a woman and a representative at a training academy.
First, you have some time to look at questions 1 to 5.
[Pause]
Now listen carefully and answer questions 1 to 5.
Staff: Training academy admissions. Good morning.
Caller: Hi. I'm looking for information on the marketing seminar in the spring.
Staff: 'New Trends in Marketing'?
Caller: Yes, that's the one. Could I ask you for some details about it?
Staff: Of course.
Caller: Okay. I know the seminar lasts for a whole week, but actually I can only attend for the final two days. Will that be any cheaper?
Staff: Let me check the system. Well, you could book the two days individually, but that wouldn't really save you much, as it still costs £150 for each day. In fact, if you book for the whole week, you also receive an invitation to a complimentary networking reception on the final evening, so that's likely the better package.
Caller: Right, I'll do that. How much are the fees in total?
Staff: It's £550.
Caller: All right. I'd like to book for the entire week. Now, can I settle that with a company credit card?
Staff: I'm afraid not. We don't accept those at the moment. You'll have to pay by bank transfer. Or you can send a cheque to the admissions office.
Caller: Fine. So it's probably simplest if I pay by bank transfer. Now then, what else do I need to sort out? Right. How about accommodation? I suppose that's not part of the price.
Staff: No, I'm sorry, it's not. But we do have a few single rooms available for attendees at the training centre, if you wish. Those are very basic, but if you're interested, you'll need to decide quickly because there's always a high demand for them. They are only £40 per night, but they are quite small, and you'd have to buy your own food because they don't provide you with that. But it's very practical because it's in the same complex as the lecture theatres.
Caller: Uh-huh.
Staff: Or there's a very affordable hotel, which is £85 per night, and I believe that includes your breakfast.
Caller: Is it very far from the training centre?
Staff: It would be about a fifteen-minute walk away from here.
Caller: I see. That sounds perfectly acceptable.
Before you hear the rest of the conversation, you have some time to look at questions 6 to 10.
[Pause]
Now listen and answer questions 6 to 10.
Staff: The booking links are all in our training pack, which I'll email to you shortly.
Caller: Great. Thanks. That'll be very convenient. Oh, and can you also email me a registration form?
Staff: Of course. I'll send that over to you immediately along with the pack. Is there anything else?
Caller: Yes, actually. Can you let me know where exactly the training centre is?
Staff: Certainly. It's located on Farnham Avenue.
Caller: Farnham? Could you spell that, please?
Staff: Yes, it's F-A-R-N-H-A-M. Avenue.
Caller: Got it. Is that near the main square?
Staff: Not quite. It's right at the beginning of the road, directly opposite the art gallery. You can't miss it.
Caller: Oh, I know it. What's the best way to get there from the airport?
Staff: Well, you could take a shuttle bus. It's only a five-minute ride and will cost you £10.
Caller: That sounds easy enough. Are there any other options?
Staff: Yes, you can get the tram, which departs every twenty minutes from the terminal. Just make sure you don't take the number 24, as that heads into the city centre. You need the number 42, which takes you straight to the training centre doors.
Caller: Right. Number 42. Got that. Thanks for all your help.
That is the end of Part 1. You now have half a minute to check your answers.