Part 1
Part 1
You will hear a woman telephoning to ask about a job at a leisure centre.
First, you have some time to look at questions 1 to 3.
[Pause]
Now listen carefully and answer questions 1 to 3.
A: Hello, Pine Valley Leisure Centre, can I help you?
B: Oh, good morning. I'm calling regarding your advertisement in the local paper.
A: Is that the one for part-time staff?
B: Yes, that's exactly it.
A: Right. I'm afraid the manager who handles recruitment isn't available right now, but I can run through the basic requirements if you wish.
B: Yes, that would be great. Could you tell me what specific roles you are filling?
A: We're taking on lifeguards primarily. There was a vacancy for a receptionist, but we actually hired someone for the front desk yesterday.
B: Oh, I see. What are the typical working hours?
A: We operate two main shifts. There is an early shift from 6 am to 1 pm and a late shift from 3 pm until 10 pm.
B: And do staff get to pick their preferred hours?
A: Not usually, because most people prefer the early shift, naturally. You rotate from one pattern to the other every fortnight.
B: OK, I'm just noting this down. And do you have the details on the salary?
A: Let me check the file. You earn £9.50 an hour, and that covers your rest break.
B: Do I need to bring my own food, or...?
A: It's entirely optional. You can grab a sandwich from the cafe if you prefer, and staff get a 50% discount, so it's quite cheap.
B: Oh, excellent. Yes, so let me calculate. That's a reasonable weekly wage.
A: You also get a free gym pass. Our staff really value that perk.
Before you hear the rest of the conversation, you have some time to look at questions 4 to 10.
[Pause]
Now listen and answer questions 4 to 10.
B: What about the dress code? Do you provide a uniform?
A: Ah, I should have mentioned that. You are required to wear a red polo shirt, just a standard one, and navy shorts. You know, nothing with large logos or branding. And you have to provide those items yourself.
B: That's fine. I own plenty of shorts. I'll just need to pick up a couple of plain shirts. Is there anything else required? Do I need a whistle or anything?
A: You must have a proper lanyard, but the centre issues you with one on your first day.
B: Understood. One final query. I'm not sure when the exact start date is.
A: Hold on a second. I believe it's towards the beginning of July. Let me see... yes, the 4th, just before the local school holidays begin.
B: That's brilliant. I finish college on the 1st.
A: Oh, perfect. Well, if you want to proceed, you need to ring the head of operations. His name's David Fowler. That's F-O-W-L-E-R. And he'll likely want to set up an interview.
B: OK. And when is the optimal time to call him?
A: Could you try him on Wednesday? He normally runs staff training sessions in the afternoon, so please call before midday if possible, so he'll have time to talk properly. I'll give you his direct extension number as it's quicker.
B: Thanks.
A: It's 741 002.
B: 714 002.
A: Actually, it's 7-4-1.
B: Oh, 741 002. Right, got it.
A: Yes. And just a heads up, he will request a copy of your certificate, so you might want to dig that out. You know, just to prove your safety qualifications are current.
B: Yes, no worries. Well, thank you so much for your assistance.
A: Not at all. Bye.
B: Bye.
That is the end of Part 1. You now have half a minute to check your answers.