Part 1
Part 1
You will hear a recruitment agent giving information to a student about part-time work at a coffee shop chain.
First, you have some time to look at questions 1 to 5.
(pause)
Now listen carefully and answer questions 1 to 5.
Agent: Good morning, take a seat. I have your file here. So, you are looking for part-time work alongside your studies, is that right?
Student: Yes, that’s right. Ideally, something in the service industry. I’ve worked in a juice bar before.
Agent: Excellent. Well, we have a few openings with a company called The Bean Hive. Have you heard of them?
Student: Oh yes, I buy my coffee there. They seem quite popular.
Agent: They are. And they are actually a fantastic employer. They offer a very competitive package for staff.
Student: Really?
Agent: Yes. For instance, obviously, you get paid for your hours, but they also provide free drinks while you are on shift. You can have as much coffee or tea as you like.
Student: That’s a definite bonus. I love coffee.
Agent: And regarding meals, you don't get them for free, unfortunately, but you do get a 50% discount on all food sold in the shop. So lunch is quite cheap.
Student: That sounds fair enough. What about the uniform? Do I need to buy anything?
Agent: They provide the branded apron and the polo shirt. You just need to provide your own black trousers. They have to be smart, so no jeans or leggings.
Student: Fine. I have a pair already.
Agent: Good. Now, regarding transport. Most of their branches are in the city centre, but if you do a closing shift which finishes after 11 pm, they will pay for a taxi to get you home safely.
Student: Oh, that’s really generous. I usually take the bus, but they stop running around then.
Agent: Exactly. Now, let’s talk about the kind of person they want. The Bean Hive prides itself on efficiency. It gets very busy, so the most important quality they are looking for is that you are reliable. They can’t afford to have staff turning up late.
Student: I understand. I’m very punctual.
Agent: Good. And finally, before we look at specific vacancies, you will need to bring in some ID. Do you have a driving licence?
Student: I don’t, actually.
Agent: That’s okay. A valid passport is also fine.
Student: Yes, I’ve got one of those.
Before you hear the rest of the conversation, you have some time to look at questions 6 to 10.
(pause)
Now listen and answer questions 6 to 10.
Agent: Right, let’s look at where they need people. There are two branches currently recruiting. The first one is on Hartley Street.
Student: Sorry, could you spell that for me?
Agent: Sure. It’s H-A-R-T-L-E-Y. It’s just near the central library.
Student: Ah, I know where that is.
Agent: The role there is for a Barista Support. It’s a good entry-level position.
Student: What does that involve?
Agent: Well, mainly you’d be operating the dishwasher and keeping the tables tidy. But the main responsibility is cleaning the floors. They have to be mopped every hour for safety reasons.
Student: That sounds straightforward. What’s the pay like?
Agent: It’s quite good. The starting rate is £10.50 an hour.
Student: That’s better than my last job.
Agent: And after a probationary period of three months, it goes up to £11.00. The hours are mostly weekends, Saturday and Sunday mornings.
Student: Okay. What about the other branch?
Agent: The other one is a bit different. It’s their large flagship store near the train station. The job is for a Stock Assistant.
Student: Stock Assistant? So not serving customers?
Agent: Not really. This role is more about the inventory. You would be responsible for checking the delivery when the trucks arrive in the morning, making sure they’ve brought the right milk and beans.
Student: I think I might prefer that. I’m quite organized.
Agent: It’s a position of trust, so the salary is slightly higher. It’s £11.25 an hour. However, the start time is very early. You have to be there at 5.30 in the morning.
Student: 5.30 am? That is early.
Agent: Yes, but the shift finishes at 11 am, so you have the rest of the day free. And the good news is that you never have to work on Mondays, as that’s when they do their deep clean and use a different team.
Student: Hmm. I’ll have to think about the early starts, but I am interested. Could you put me forward for the Stock Assistant role?
Agent: Certainly. I’ll send your details over today.
That is the end of part one. You now have one minute to check your answers to part one.