Part 1
Part 1
You will hear a woman phoning a community centre to book a room for a family party.
First, you have some time to look at questions 1 to 6.
[Pause]
Now listen carefully and answer questions 1 to 6.
Manager: Hello, Westwood Community Centre, Robert speaking.
Woman: Oh hello. I’m calling to enquire about hiring a room for a family gathering.
Manager: Certainly. What kind of event is it?
Woman: It’s a golden wedding anniversary for my parents. We need somewhere for about 40 people.
Manager: Lovely. And when were you thinking of holding it?
Woman: Ideally, we wanted Saturday the 14th of September.
Manager: Let me just check the diary. Ah, I’m afraid the main hall is fully booked that weekend for a drama festival. We do have Sunday the 15th free?
Woman: No, it has to be the Saturday because family members are travelling down. Is there any availability the following weekend?
Manager: Let’s see... Saturday the 21st? Yes, we have a room free then.
Woman: That should work. We can shift the date. Which room is it?
Manager: It’s not the main hall; it’s the Mitchell Suite.
Woman: Sorry, could you spell that?
Manager: M-I-T-C-H-E-L-L. It’s a lovely room at the back of the building.
Woman: And does that have enough space?
Manager: Yes, it holds up to 50 people standing, or 40 seated, so it fits your numbers perfectly.
Woman: That sounds good. How much does it cost to hire?
Manager: For a Saturday evening, the standard rate is £85.
Woman: Oh, that’s very reasonable. We had a budget of £100.
Manager: However, there is a small surcharge if you want to use the kitchen facilities. That brings the total to £95.
Woman: That’s still within budget. Yes, we’ll need the kitchen. Does the room have outdoor access?
Manager: Yes, there are double doors that lead out to a small terrace. It’s very nice in the evening.
Woman: Perfect. And what about parking? Some of our guests are elderly.
Manager: We have a small car park at the front, but that tends to fill up quickly. However, we have an agreement with the doctor's surgery next door. You can use their car park on weekends.
Woman: That’s good to know.
Woman: I just wanted to check about the facilities in the kitchen. We are planning to bring our own food.
Manager: That’s fine. The kitchen is fully equipped. It has a large fridge and a freezer.
Woman: Does it have an oven? We want to warm up some pies.
Manager: Yes, there is a microwave and a commercial gas oven.
Before you hear the rest of the conversation, you have some time to look at questions 7 to 10.
[Pause]
Now listen and answer questions 7 to 10.
Woman: Excellent. And what about music? We were thinking of bringing a portable speaker.
Manager: That’s fine, but because we are in a residential area, the music must be turned off by 10.30.
Woman: That’s fine. It’s not going to be a wild party.
Manager: And regarding decorations. You can put up balloons and banners, but we ask that you don’t use tape on the walls as it pulls the paint off. Please use Blue Tack instead.
Woman: Understood.
Manager: Also, you will need to make sure the room is left tidy. We provide bin bags, but you must take all your rubbish away with you. We simply don't have the capacity to dispose of it here.
Woman: That’s fair enough. So, how do I secure the booking?
Manager: We require a deposit to hold the date.
Woman: How much is that?
Manager: It’s normally £30 for daytime events, but for evening bookings it is £50. You get that back after the event assuming there is no damage.
Woman: Fine. Can I pay that over the phone now?
Manager: Yes, if you have your card ready...
That is the end of Part 1. You now have half a minute to check your answers to Part 1.