Part 1
Part 1
You will hear a man telephoning a community centre to enquire about booking a room for a party.
First, you have some time to look at questions 1 to 5.
[Pause]
Now listen carefully and answer questions 1 to 5.
Manager: Hello, Northwood Community Centre. Emily speaking.
Tom: Hi. I’m calling to ask about hiring a room for a private event.
Manager: Certainly. What kind of event is it?
Tom: It’s a retirement party for my father.
Manager: Lovely. And do you have a specific date in mind?
Tom: Yes, we are looking at next month. Ideally, Saturday the 21st of June.
Manager: Let me just check the diary. Ah, I’m afraid the 21st is fully booked in the main hall. We do have availability on the previous weekend, the 14th?
Tom: No, it really has to be the 21st because that’s his actual birthday. Is there any other room available on that date?
Manager: Well, let's see. We do have the Bridge Room. It’s a bit smaller than the main hall, but it’s very nice.
Tom: How do you spell that?
Manager: Bridge. B-R-I-D-G-E. Like the card game, or a bridge over a river.
Tom: Oh, I know where that is. Yes, that should be big enough. We’re only expecting about 40 people. What time would we be able to get in?
Manager: What time is the party planning to start?
Tom: The guests are invited for 7:30 pm.
Manager: Okay. Usually, we give you access one hour before at 6:30, but if you need extra time to set up decorations, we can let you in at 6 pm.
Tom: 6 pm would be perfect. Thanks.
Manager: Now, regarding equipment. The room comes with tables and chairs, obviously. Do you need anything else? We have a projector if you want to show photos?
Tom: We don't need a projector, but my brother wants to give a short speech. Do you have a microphone we could use?
Manager: Yes, there is a wireless one kept in that room. I’ll make a note to ensure new batteries are put in it for you.
Tom: Great. And how much does the room cost to hire?
Manager: For the Bridge Room on a Saturday evening, the standard rate is £85.
Tom: That sounds reasonable. Do I need to pay a deposit?
Manager: Yes. To secure the booking, we need a deposit of £30 today. The rest of the balance is payable on the night.
Tom: Okay, I can pay that now over the phone.
Before you hear the rest of the conversation, you have some time to look at questions 6 to 10.
[Pause]
Now listen and answer questions 6 to 10.
Manager: Right, before we take the payment, I just need to take a few details from you. Can I have your full name?
Tom: Yes, it’s Tom Redgrave.
Manager: Is that R-E-D-G-R-A-V-E?
Tom: Yes, that’s right.
Manager: And a contact number, please?
Tom: It’s 07742 598321.
Manager: Let me read that back. 07742 598321. Thanks. Now, are you planning to have food?
Tom: Yes, we are bringing our own buffet. Just cold food, sandwiches and cake.
Manager: That’s absolutely fine. However, I do need to mention a couple of rules regarding decorations. You’re welcome to put up banners and balloons, but we don't allow candles.
Tom: Not even small ones on the birthday cake?
Manager: I’m afraid not. It’s strictly forbidden due to the fire regulations. The smoke detectors in there are incredibly sensitive.
Tom: Okay, I understand. We’ll leave those at home then.
Manager: Also, regarding drinks. There is a small kitchenette attached to the Bridge Room. It has a fridge you can use.
Tom: Does it have a kettle? We’d like to serve tea and coffee with the cake.
Manager: It does, but it’s quite small. If you have 40 guests, I’d highly recommend you rent our heavy-duty urn. It keeps a huge amount of water hot for hours.
Tom: That sounds much easier than boiling a kettle ten times over. Yes, let’s add that.
Manager: Okay. And finally, when you arrive on the day, the main reception will actually be closed. So you shouldn't use the front entrance.
Tom: Where should we go instead?
Manager: You need to park in the back car park and use the side door. It opens directly into the Bridge Room corridor.
Tom: The side door. Understood.
Manager: Excellent. So, if you’re ready with your card...
That is the end of Part 1. You now have half a minute to check your answers to Part 1.