Part 1
Part 1
You will hear a woman telephoning a local community centre to ask about memberships and classes.
First, you have some time to look at questions 1 to 4.
[Pause]
Now listen carefully and answer questions 1 to 4.
Staff: Good morning. Oh, wait, it's past midday. Good afternoon. The Oakwood Centre. How can I assist you?
Caller: Oh, good afternoon. I was wondering if you could provide me with some details about joining and the facilities available?
Staff: Certainly. What specifically are you interested in?
Caller: Do you have a pottery studio, for instance?
Staff: No, I'm afraid we don't. We are primarily a performing arts venue.
Caller: What about a choir? I was told you had a singing group.
Staff: No, apologies. Maybe you're confusing us with the Highfield Arts Hub.
Caller: Oh, I see. I know them. I've taken a painting course there.
Staff: Have you? They offer several things we don't have, and the reverse is true. We do have a large rehearsal studio, which gets booked up quickly, and then besides that there's a recording booth, naturally.
Caller: That sounds useful. I like to practice my instrument regularly.
Staff: We host a variety of workshops, too.
Caller: Do you run creative writing workshops? I'm eager to try.
Staff: Well, presently, we only have poetry reading. We're also hosting a regular series of photography sessions. And we are hoping to introduce creative writing and scriptwriting soon.
Caller: What about getting a drink after a workshop? I presume you have a cafe or something similar?
Staff: At present, we run a small coffee cart, which is very busy. We will also be opening a proper indoor tearoom by the end of the month.
Caller: Sounds ideal.
Before you hear the rest of the conversation, you have some time to look at questions 5 to 10.
[Pause]
Now listen and answer questions 5 to 10.
Staff: What type of membership are you thinking about?
Caller: Um, not completely sure. What are the choices?
Staff: Well, we run three separate membership levels.
Caller: Right. What's the difference?
Staff: Well, the top tier is called Platinum, and you have access to all the rooms at any hour we are open. You can also attend as many workshops as you wish at no extra charge.
Caller: That sounds appealing. Is it quite pricey?
Staff: Well, you pay a £150 admin fee and then it's £350... Oh, wait, my mistake. It's just been reduced by £20. Good news for you. It's now £330 for the annual access fee.
Caller: OK, noted. And what's the middle option?
Staff: Well, that's Standard. It's similar to Platinum, except you are required to pay a minor charge of two pounds per session for any you attend, and you can only use the hub during specific windows.
Caller: I understand. So which hours exactly?
Staff: You can only book the rooms between 9 am and 3.30 pm.
Caller: So I couldn't use the recording booth at 7 in the evening or early morning, then?
Staff: Exactly right.
Caller: Fine. And the cost for that? Is the admin fee identical to Platinum?
Staff: Actually, it's a bit cheaper than the £150. It's £120, but the annual fee is only £200. Does that fit better with what you need?
Caller: Well, it's still a bit steeper than I anticipated. I'm doing a short internship here in the city, and I'm only staying for four months.
Staff: Ah, in that case the Basic package would likely be your best bet.
Caller: How does that one work?
Staff: Well... Certain rooms have limited access.
Caller: And do I have to pay for the workshops?
Staff: Yes, there's a five pound charge for every workshop you enter.
Caller: I see. And what are the permitted hours then?
Staff: Between 11.30 and 2.30 on weekends only. And you pay a 30 pounds admin fee. The annual fee is 120 pounds. It works out at 10 pounds a month, so that would save you quite a bit of money.
Caller: Oh, that should be manageable. I could visit on my days off. What are the next steps if I want to register?
Staff: Well, we schedule you in for an orientation with a technician who will demonstrate how to operate the sound equipment. If you wish to set up a taster session and view the rooms, you'll have to ring Marcus Tindall.
Caller: Could you spell the surname, please?
Staff: Yes. Marcus T-I-N-D-A-L-L. I'll supply you with his office extension. It's 01632 84599.
Caller: Brilliant.
Staff: Thank you for getting in touch with the Oakwood Centre.
That is the end of Part 1. You now have half a minute to check your answers.