IELTS Speaking Practice 11 Test 03
Practise Part 1 questions, a Part 2 cue card and Part 3 discussion questions with sample answers.
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Introduction and Interview
Answer familiar questions naturally and directly.
What do you do for work?
I work in customer service for an online business. Most of my day involves answering questions, solving order problems, and communicating with customers through messages.
What do you like about your job?
I like solving a problem when a customer is genuinely stuck. It can be stressful sometimes, but it’s satisfying when I can give a clear answer and finish the issue properly.
What skills are important in your work?
Patience is probably the most important skill. You also need to communicate clearly, stay organized, and avoid taking angry messages personally, because some customers contact us when they’re already frustrated.
Do you know how to cook healthy meals?
Yes, I can cook a few healthy meals. I’m not a great cook, but I can make simple dishes with vegetables, eggs, chicken, and rice without using too much oil.
What healthy meals do you like?
I like rice bowls with grilled chicken and vegetables because they’re filling but not too heavy. I also make tomato and egg dishes quite often because they’re quick and inexpensive.
Do you think healthy cooking takes more effort?
Sometimes, especially if you prepare several fresh ingredients. Still, healthy cooking doesn’t have to be complicated. A simple meal with steamed vegetables and some protein can be easier than making a rich dish.
Do you learn by reading books?
Yes, especially when I want to understand something in detail. I read books occasionally, but I also learn a lot from long articles, guides, and documentation online.
What do you like reading to learn?
I like reading about technology and practical skills that I can use at work or in personal projects. I enjoy material that explains a process step by step rather than just giving general advice.
Do you prefer reading or watching videos to learn?
I use both. Videos are better when I need to see how something is done, while reading is easier when I want to slow down, search for details, or go back to a specific point.
Long Turn
Speak continuously and develop the cue card as one natural response.
Describe a time you visited a doctor or clinic (non-serious)
- Why you went
- What happened there
- How you felt before and after
- What you learned from the experience
Last winter, I went to a nearby clinic because I had a sore throat and a mild fever that had lasted for a few days. It wasn’t an emergency, but I wasn’t getting better, and I wanted to make sure it wasn’t something that needed treatment. When I arrived, I registered at the front desk and waited for about half an hour. The doctor asked about my symptoms, checked my temperature, looked at my throat, and listened to my breathing. Fortunately, he said it looked like a normal viral infection and that I mainly needed rest, water, and some medicine to control the fever. Before the visit, I was a little worried because I had been reading too much information online and imagining several possible problems. After speaking to the doctor, I felt much calmer because I had a clear explanation and knew what signs to watch for. The main thing I learned was not to diagnose myself based only on internet searches. Online information can be useful, but it’s easy to focus on the worst possibilities. I also realized that it’s better to get medical advice early when symptoms continue for several days instead of worrying about them without doing anything.
Is this experience still important to you now?
Yes, mainly because it changed how I react to minor health problems. I’m less likely to panic after reading random information online now.
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Discussion
Develop your ideas with reasons, examples, comparisons or qualifications where they fit.
How can healthcare services make patients feel more comfortable?
Healthcare services can make patients more comfortable by explaining each step clearly and reducing unnecessary uncertainty. Even simple things, such as telling someone how long they may need to wait, can lower stress. Staff attitude matters too; a calm receptionist or nurse can make a nervous patient feel respected rather than rushed. Clinics should also protect privacy and provide clean, quiet waiting areas. Comfort isn’t only about furniture—it often comes from knowing what is happening and feeling that staff are listening.
Should schools teach children more about when to seek medical help?
Yes, but the information should be age-appropriate and practical. Children should know the difference between a minor problem they can tell a parent about and warning signs that require prompt medical attention. Schools could also teach basic first aid and explain why self-diagnosis online can be unreliable. This doesn’t mean turning children into medical experts. The goal is simply to help them respond sensibly, ask for help when necessary, and avoid ignoring symptoms because they feel embarrassed or afraid.
Should families encourage children to talk openly about health concerns?
Yes, because children may hide symptoms if they think they’ll be criticized or dismissed. Families that talk calmly about health make it easier for children to mention pain, stress, or changes they don’t understand. Parents don’t need to make every small issue dramatic; they just need to listen and decide what action is appropriate. Open communication can also help children develop healthier habits as they grow older, because they learn that asking for help is a normal part of taking care of themselves.
Will preventive health become more important in the future?
I think so, especially as populations age and healthcare systems become more expensive. Preventive health can reduce the number of serious problems by encouraging vaccinations, screening, exercise, and earlier treatment. Technology may also make monitoring easier through wearable devices or remote consultations. However, prevention only works if people can access trustworthy information and affordable services. Telling people to live healthier lives is not enough when they lack time, money, or medical support, so public policy will remain important.
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